Welcome to UndeletePlus™!
UndeletePlus™ is a small utility that scans your hard drive for all files that can be undeleted and attempt to salvage the file for you.
Sounds like magic? It isn't. You might not know it, but when you tell Windows to erase a file, Windows essentially does something like say "okay, I am now going to consider this file null and void, and will allow other data writing operations to use the space that it occupies". In other words, no actual 'erasing' of the file occurs until Windows has a need to write over the hard drive space where that the file resides. UndeletePlus™ and programs like it do a thorough scan for files that are 'still there' on the hard drive and/or files that have enough data remaining that they can be salvaged.
Of course, the sooner you attempt to recover the file the better your chances. Also, smaller size files have a higher chance of being salvaged, and disks that have not been defragmented are better candidates for file recovery.
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Overview
UndeletePlus™ is a quick and effective way to retrieve deleted files, files removed from the Recycle Bin, in a DOS window, from Windows Explorer with the SHIFT key held down. UndeletePlus with its clean and simple interface, is a small, fast, useful, practical and powerful.
There's nothing quite like losing an important file you spent hours working on. But, just because you deleted it doesn't mean it's gone for good. You can use software to recover files that have been deleted. It isn't always foolproof. But many times you'll have some luck.
UndeletePlus™ works with the Win 95/98/Me/NT/2000/XP/2003/Vista operating systems. The program supports all Windows file systems for hard and floppy drives including FAT12/16/32, NTFS/NTFS5 and image recovery from CompactFlash, SmartMedia, MultiMedia and Secure Digital cards.
UndeletePlus does the following:
More Features:
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System Requirements
UndeletePlus™ requires Windows95 OSR2, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, Windows 2003 or Windows Vista.
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Installation
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Uninstallation
Complete the following steps to remove UndeletePlus™ from your system:
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Quick Start Guide
For more detailed information see the section titled "Working with UndeletePlus".
The latest version of UndeletePlus is available for download from Download Page, or by clicking the "Update" button within the program. If possible, avoid installing UndeletePlus to the drive from which you are trying to recover deleted files. For more information on installing UndeletePlus, click here.
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Select the Drive to Search
Complete the following steps to begin the process of recovering deleted files:
UndeletePlus is able to detect a new drive connected to the computer after you started your initial scan. To scan the new drive click the Yes button in the pop up window.
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Running the Search
Pressing the Start Scan button causes UndeletePlus to scan your drive for files that can be undeleted, or recovered.
Once the scan is started the progress bar at the bottom of the window displays the number of files found and proportion of scan remaining. To stop the scan press the Stop button next to the progress bar. Note that the Stop button is only displayed during the scan. If you stop the scan before it is done, UndeletePlus displays a list of files found up until the point at which the scan was stopped.
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Managing the Results
After the scan is completed UndeletePlus has the following information and options for you to use to find the files you want to retrieve:
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Saving Recovered Files
When UndeletePlus™ saves a restored file it reads its content and then writes it to a new file with the same name. It is recommended that you save the files that you are recovering to another disk because of the risk of overwriting other files that you want to recover with the newly recovered saved file.
IMPORTANT! To minimize the chance of corrupting any remaining lost files, do not to save the retrieved files back to the same hard drive until after completing all attempts to retrieve any lost files.
Complete the following steps to retrieve a deleted file:
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Frequently Asked Questions
Can Undelete Plus recover files from a CD?
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License Support
UndeletePlus™ is licensed under the terms of the End User License Agreement.
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Refund Policy
Phoenix Technologies offers UndeletePlus™ for trial evaluation to allow customers to scan their PC and evaluate the benefits offered by UndeletePlus prior to purchase. The trial evaluation version of UndeletePlus can be used to identify deleted files, but the trial version does not perform file recovery. A purchased license to UndeletePlus is required in order to access the full file recovery functionality of UndeletePlus. Due to the complex nature of data recovery, it is not always possible to recover certain deleted files because of hardware constraints, overwriting, cross-linking or other technical reasons, and in certain situations a deleted file found and recovered by UndeletePlus may not be a usable file. This is not considered a product defect. We recommend that you download and try the evaluation version before purchase. By purchasing a license, you acknowledge that you are aware of this opportunity to “try before you buy” and have either taken advantage of the opportunity to evaluate UndeletePlus for free or decided not to do so. In light of this, Phoenix Technologies will not be able to offer any refunds for purchases of UndeletePlus licenses except in cases of product defects.
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Contact Us
For support go to the Support page or email us at support@undelete-plus.com
UndeletePlus™ is under constant development and we need your help to improve it. Let us know of any features you would like to see within UndeletePlus. We want to hear from you and we will always answer your emails. Of course, feel free to write us to give us your opinion.
The easiest way to contact us is by email.
Our contact information is as follows:
120 Water Street
North Andover, MA 01845
Email: support@undelete-plus.com
http://www.undelete-plus.com
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UndeletePlus™ is a small utility that scans your hard drive for all files that can be undeleted and attempt to salvage the file for you.
Sounds like magic? It isn't. You might not know it, but when you tell Windows to erase a file, Windows essentially does something like say "okay, I am now going to consider this file null and void, and will allow other data writing operations to use the space that it occupies". In other words, no actual 'erasing' of the file occurs until Windows has a need to write over the hard drive space where that the file resides. UndeletePlus™ and programs like it do a thorough scan for files that are 'still there' on the hard drive and/or files that have enough data remaining that they can be salvaged.
Of course, the sooner you attempt to recover the file the better your chances. Also, smaller size files have a higher chance of being salvaged, and disks that have not been defragmented are better candidates for file recovery.
^ Top
Overview
UndeletePlus™ is a quick and effective way to retrieve deleted files, files removed from the Recycle Bin, in a DOS window, from Windows Explorer with the SHIFT key held down. UndeletePlus with its clean and simple interface, is a small, fast, useful, practical and powerful.
There's nothing quite like losing an important file you spent hours working on. But, just because you deleted it doesn't mean it's gone for good. You can use software to recover files that have been deleted. It isn't always foolproof. But many times you'll have some luck.
UndeletePlus™ works with the Win 95/98/Me/NT/2000/XP/2003/Vista operating systems. The program supports all Windows file systems for hard and floppy drives including FAT12/16/32, NTFS/NTFS5 and image recovery from CompactFlash, SmartMedia, MultiMedia and Secure Digital cards.
UndeletePlus does the following:
- Recovers deleted files from NTFS/NTFS5, FAT12/FAT16/FAT32 volumes.
- Restores deleted files on Windows 2000, Windows XP, Windows 98, Windows ME, Windows NT, Windows 2003.
- After scanning your hard drive, UndeletePlus creates file-type icons in the left margin of the screen that allow you to easily filter by file type
- UndeletePlus will create folder view for the deleted files.
- UndeletePlus will also allow filtering by size, date modified, and parts of the file name
- UndeletePlus is a small, fast, useful, practical, and powerful.
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System Requirements
UndeletePlus™ requires Windows95 OSR2, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, Windows 2003 or Windows Vista.
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Installation
- Download latest version of UndeletePlus™ from Download page
- Run the installation by double-clicking on undeleteplus_setup.exe.
- Click the Run button in the pop-up box window to start the Installation Wizard.
- Click the Next button in the Installation Wizard.
- Read the End User License Agreement, select the I accept the agreement radio button, and then click the Next button to continue with the installation.
- Click the Next button to accept the local file location for UndeletePlus.
- Select the Create a desktop icon checkbox to be able to access UndeletePlus from your desktop.
- Read the warning regarding deleted files and then click the Next button.
- Click Install to begin the installation.
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Uninstallation
Complete the following steps to remove UndeletePlus™ from your system:
- Go to Start > All Programs > eSupport.com > UndeletePlus > Uninstall UndeletePlus
- Click the Yes button to begin remove UndeletePlus from your system.
- Click the OK button after UndeletePlus has been removed from your system.
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Quick Start Guide
For more detailed information see the section titled "Working with UndeletePlus".
The latest version of UndeletePlus is available for download from Download Page, or by clicking the "Update" button within the program. If possible, avoid installing UndeletePlus to the drive from which you are trying to recover deleted files. For more information on installing UndeletePlus, click here.
- Select the Drive To Search
- When you run UndeletePlus the main screen opens and on the left side of the screen is the drive selection panel. From this panel select the drive to scan (hard drives, digital camera, USB drive etc) by selecting the check box next to the drive name.
Drive Panel
- When you run UndeletePlus the main screen opens and on the left side of the screen is the drive selection panel. From this panel select the drive to scan (hard drives, digital camera, USB drive etc) by selecting the check box next to the drive name.
- Running the Search
- Press the Start Scan button to scan the selected drives.
Start Scan Button
- Press the Start Scan button to scan the selected drives.
- Once the scan is started the progress bar displays the number of files found and proportion of remaining search.
- Press the Start Scan button to scan the selected drives.
- Managing the Results
- After the scan is completed UndeletePlus has the following information and options for you to use to find the files you want to retrieve:
- Results Screen
The "Folders" window shows the folder structure of files that were recovered. In some situations a folder name is destroyed, in which case the name format is "Deleted XXXXX".
Note: that sub folders retain their original name.
- Folders Screen
Folder: Displays the folder(s) scanned.
File Type: Files found are grouped by file type, and any files that are found that do not belong to a known file type are placed in the "Other Files" folder. When a file type selected, the files found are displayed in the "Results Screen". You can sort the files in this window by clicking on the column headings. When you click on a file name its contents are displayed in the Preview window.
To list all files found, click on "My Computer" either in the "File Types" or "Folder" screen.
- Status and Preview
Status: The Status window contains overhead information.
Preview: If a preview is available, a thumbnail image is displayed.
- Filtering Search Results
The filter option is accessed by pressing the "Filter" link on the main program screen. After you determine how UndeletePlus will filer the found files, click the Set Filter button. To remove the filter click the Clear button.
All or part of the file name:
Select the check box to have UndeletePlus filter the results based on a file name or part of a file name. Enter the file name in the text box under the check box.
When was it modified?
Select the check box to filter the results based on either file Create Date or Modified Date. Select the date type, Create or Modified, from the drop down menu and the date range.
What size is it?
Select the check box to filter the results based on file size. Select either at least or at most from the drop down menu and then enter either the approximate file size in the Kb box or use the arrows to enter the file size.
Hide overwritten files
Select the check box to filer out overwritten files.
Hide temporary files
Select the check box to filter out temporary files.
- Saving Recovered Files
When UndeletePlus saves a restored file it reads its content and then writes it to a new file with the same name. It is recommended that you save the files that you are recovering to another disk because of the risk of overwriting other files that you want to recover with the newly recovered saved file.
IMPORTANT! To minimize the chance of corrupting any remaining lost files, do not to save the retrieved files back to the same hard drive until after completing all attempts to retrieve any lost files.
Complete the following steps to retrieve a deleted file: - In the "Results Screen" select the check box of the file or files to be retrieved.
To select all files, right click on Filename then select Select All Items from the menu.
- Press the Start Undelete button to recover the selected files.
- Press the Yes button in the "Possible Data Loss" pop up box.
Recovered files go to the folder specified by Undelete selected file(s) to: section.
- In the "Results Screen" select the check box of the file or files to be retrieved.
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Select the Drive to Search
Complete the following steps to begin the process of recovering deleted files:
- Open UndeletePlus™
- In the Drives pane, select the drive that you want to scan. This can be a hard drive, digital, camera, USB drive, or another item connected to your system.
Note: To remove drives from the search deselect the checkbox next to that drive.
- Click the Start Scan button.
UndeletePlus is able to detect a new drive connected to the computer after you started your initial scan. To scan the new drive click the Yes button in the pop up window.
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Running the Search
Pressing the Start Scan button causes UndeletePlus to scan your drive for files that can be undeleted, or recovered.
Once the scan is started the progress bar at the bottom of the window displays the number of files found and proportion of scan remaining. To stop the scan press the Stop button next to the progress bar. Note that the Stop button is only displayed during the scan. If you stop the scan before it is done, UndeletePlus displays a list of files found up until the point at which the scan was stopped.
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Managing the Results
After the scan is completed UndeletePlus has the following information and options for you to use to find the files you want to retrieve:
- The Results Screen
- The Folders window shows the folder structure of files that were recovered. In some situations a folder name is destroyed, in which case the name format is "Deleted XXXXX".
Note: that sub folders retain their original name.
- Folders Screen
Folder: Displays the folder(s) scanned.
File Type: Files found are grouped by file type, and any files that are found that do not belong to a known file type are placed in the "Other Files" folder. When a file type selected, the files found are displayed in the "Results Screen". You can sort the files in this window by clicking on the column headings. When you click on a file name its contents are displayed in the Preview window.
To list all files found, click on "My Computer" either in the "File Types" or "Folder" screen.
- Status and Preview
Status: The Status window contains overhead information.
Preview: If a preview is available, a thumbnail image is displayed.
- Filtering Search Results
The filter option is accessed by pressing the "Filter" link on the main program screen. After you determine how UndeletePlus will filer the found files, click the Set Filter button. To remove the filter click the Clear button.
All or part of the file name:
Select the check box to have UndeletePlus filter the results based on a file name or part of a file name. Enter the file name in the text box under the check box.
When was it modified?
Select the check box to filter the results based on either file Create Date or Modified Date. Select the date type, Create or Modified, from the drop down menu and the date range.
What size is it?
Select the check box to filter the results based on file size. Select either at least or at most from the drop down menu and then enter either the approximate file size in the Kb box or use the arrows to enter the file size.
Hide overwritten files
Select the check box to filer out overwritten files.
Hide temporary files
Select the check box to filter out temporary files.
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Saving Recovered Files
When UndeletePlus™ saves a restored file it reads its content and then writes it to a new file with the same name. It is recommended that you save the files that you are recovering to another disk because of the risk of overwriting other files that you want to recover with the newly recovered saved file.
IMPORTANT! To minimize the chance of corrupting any remaining lost files, do not to save the retrieved files back to the same hard drive until after completing all attempts to retrieve any lost files.
Complete the following steps to retrieve a deleted file:
- In the "Results Screen" select the check box of the file or files to be retrieved.
To select all files, right click on Filename then select Select AllItems from the menu.
- Press the Start Undelete button to recover the selected files.
- Press the Yes button in the "Possible Data Loss" pop up box.
Recovered files go to the folder specified by Undelete selected file(s) to: section.
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Frequently Asked Questions
Can Undelete Plus recover files from a CD?
UndeletePlus will recognize a limited number of CD file formats. If you get a message stating "Drive Error" or drive is not listed then it will not work. You need to search the Internet for CD recovery software.
What should I do immediately after accidental erasure to ensure that I can recover those files?The most important thing is to prevent the erased file from being overwritten by another file. To do so, avoid any use of the disk where the file was erased, until after the erased file is recovered. Also, remember that Undelete Plus should not be installed to this disk. Install it to a floppy disk if no other disk is available.
Can I do something in advance to increase my chances of file recovery?Yes, keep your disk in good shape by regularly defragmenting it.
Why is recovery to the same disk not recommended?Recovery to the same disk may overwrite the very segments of the disk that you're trying to recover files from. That will not leave you another recovery chance.
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License Support
UndeletePlus™ is licensed under the terms of the End User License Agreement.
^ Top
Refund Policy
Phoenix Technologies offers UndeletePlus™ for trial evaluation to allow customers to scan their PC and evaluate the benefits offered by UndeletePlus prior to purchase. The trial evaluation version of UndeletePlus can be used to identify deleted files, but the trial version does not perform file recovery. A purchased license to UndeletePlus is required in order to access the full file recovery functionality of UndeletePlus. Due to the complex nature of data recovery, it is not always possible to recover certain deleted files because of hardware constraints, overwriting, cross-linking or other technical reasons, and in certain situations a deleted file found and recovered by UndeletePlus may not be a usable file. This is not considered a product defect. We recommend that you download and try the evaluation version before purchase. By purchasing a license, you acknowledge that you are aware of this opportunity to “try before you buy” and have either taken advantage of the opportunity to evaluate UndeletePlus for free or decided not to do so. In light of this, Phoenix Technologies will not be able to offer any refunds for purchases of UndeletePlus licenses except in cases of product defects.
^ Top
Contact Us
For support go to the Support page or email us at support@undelete-plus.com
UndeletePlus™ is under constant development and we need your help to improve it. Let us know of any features you would like to see within UndeletePlus. We want to hear from you and we will always answer your emails. Of course, feel free to write us to give us your opinion.
The easiest way to contact us is by email.
Our contact information is as follows:
120 Water Street
North Andover, MA 01845
Email: support@undelete-plus.com
http://www.undelete-plus.com
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